❓ Frequently Asked Questions

Yes, MelBet is a legitimate betting platform licensed by Curaçao eGaming (License #8048/JAZ2016-083). They've been operating since 2012 and serve millions of customers worldwide across multiple countries.

MelBet uses 128-bit SSL encryption to protect your data, offers responsible gambling tools, and has a proven track record of paying out winnings. However, like all betting sites, always gamble responsibly.

MelBet operates in over 50 countries worldwide, primarily in Europe, Asia, Africa, and Latin America. However, they do not accept players from certain restricted countries including the United States, United Kingdom, France, and several others.

Always check if online gambling is legal in your jurisdiction before registering.

MelBet supports over 60 languages including English, Spanish, French, German, Russian, Portuguese, Arabic, Hindi, and many more. You can change the language from the top of the website.

Yes! MelBet offers dedicated mobile apps for both Android and iOS devices. You can download them from their official website. The apps offer the full range of features including sports betting, live betting, casino games, and account management.

Alternatively, the mobile website is fully optimized and works perfectly in any mobile browser.

Registration at MelBet is quick and easy. You have four options:

1. One-Click: Fastest method, just choose your country and currency
2. By Phone: Enter your phone number to receive a confirmation code
3. By Email: Traditional registration with email and password
4. Social Networks: Register using Facebook, Google, or Telegram

The entire process takes less than 2 minutes. Register now

Yes, account verification (KYC - Know Your Customer) is required before you can make withdrawals. You'll need to provide:

• Proof of identity (passport, driver's license, or ID card)
• Proof of address (utility bill or bank statement not older than 3 months)

Verification typically takes 24-48 hours. It's recommended to complete verification early to avoid delays when withdrawing.

No, MelBet allows only ONE account per person. Having multiple accounts is strictly prohibited and can result in:

• Account closure
• Voiding of bets
• Confiscation of funds
• Permanent ban

Click "Forgot Password?" on the login page and follow these steps:

1. Enter your registered email address or phone number
2. You'll receive a password reset link or code
3. Click the link or enter the code
4. Create a new password

If you don't receive the email, check your spam folder or contact customer support.

To close your account permanently, you need to contact MelBet customer support via live chat or email. They'll ask you to confirm your decision and process the closure within 24-48 hours.

Alternatively, you can use the Self-Exclusion feature for temporary account suspension (6 months to 5 years).

The minimum deposit varies by payment method but typically ranges from $1 to $5. Popular methods and their minimums:

• Credit/Debit Cards: $5
• E-wallets (Skrill, Neteller): $5
• Cryptocurrencies: $10 equivalent
• Bank Transfer: $10

Most deposit methods are instant, with funds appearing in your account immediately:

• Instant: Cards, e-wallets, cryptocurrencies
• 1-3 business days: Bank transfers

MelBet does not charge fees for deposits. However, your payment provider (bank, e-wallet) may charge their own processing fees. Check with your payment provider for details.

The minimum withdrawal is typically $1.50 (or currency equivalent), though this may vary by payment method. Check the withdrawal page for specific limits.

Withdrawal times vary by method:

• E-wallets: 15 minutes - 24 hours
• Cryptocurrencies: 15 minutes - 2 hours
• Credit/Debit Cards: 1-7 business days
• Bank Transfer: 3-7 business days

First withdrawals may take longer due to verification requirements.

Common reasons for withdrawal rejection:

• Account not verified (KYC not completed)
• Bonus wagering requirements not met
• Using a different payment method than deposit
• Incomplete or incorrect banking details
• Violation of terms and conditions

Contact customer support for specific information about your withdrawal.

MelBet offers betting on 30+ sports including:

• Football (Soccer)
• Basketball
• Tennis
• Cricket
• Ice Hockey
• Volleyball
• Esports (CS:GO, Dota 2, LoL)
• And many more!

Live betting (in-play betting) allows you to place bets on events that are currently happening. Odds change in real-time based on the action. MelBet offers live betting on thousands of events daily with live statistics and even live streaming for selected matches.

Maximum bet limits vary by sport, league, and market. Popular events typically have higher limits. For specific limits, check the bet slip when placing your wager, or contact customer support for high-stakes betting.

Generally, once a bet is confirmed, it cannot be cancelled. However, some bet types may offer "Cash Out" functionality, allowing you to settle bets early (before the event concludes) for a partial payout.

MelBet offers a generous welcome bonus of up to $1,000 (or currency equivalent) on your first deposit. The bonus is typically a 100% match on your deposit amount.

Example: Deposit $100, get $100 bonus = $200 to play with.

Claim your bonus now

Wagering requirements (rollover) determine how many times you must bet your bonus amount before you can withdraw winnings. For example, if you receive a $100 bonus with 5x wagering:

$100 × 5 = $500 total amount you must wager

MelBet's typical wagering requirement is 5x on accumulator bets with 3+ selections and minimum odds of 1.40 per selection.

No, you can only have one active bonus at a time. You must complete the wagering requirements of your current bonus before claiming another one.

Most MelBet bonuses have a validity period of 30 days from the moment they're credited to your account. If you don't meet the wagering requirements within this timeframe, the bonus and any associated winnings will be forfeited.

MelBet offers 24/7 customer support through multiple channels:

• Live Chat: Available on the website (fastest option)
• Email: Send detailed inquiries
• Phone: Call their hotline
• Social Media: Contact via Facebook, Twitter, or Telegram

Average response time for live chat: 1-2 minutes

If you can't access MelBet, try these solutions:

1. Check if online gambling is legal in your country
2. Use a different browser or device
3. Clear your browser cache and cookies
4. Try the mobile app instead
5. Use a mirror site (alternative domain)
6. Contact customer support for the current working link

Yes, MelBet uses industry-standard 128-bit SSL encryption to protect all data transmission. Your personal and financial information is stored securely and never shared with third parties without your consent.

Read our Privacy Policy for complete details.